Ahmad Sultani - Professional Photo

Ahmad Sultani

Senior IT Professional | Solutions Architect Associate

15+ years driving operational excellence through cloud computing, automation, & strategic IT solutions

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About Me

Distinguished IT professional with 15+ years of progressive experience architecting and delivering enterprise-grade solutions across Big Tech, international development, and academic sectors. Currently serving at Amazon, where I maintain 99.9% system uptime for mission-critical infrastructure through innovative troubleshooting, proactive automation, and strategic operational improvements. My expertise spans cloud computing, infrastructure optimization, security architecture, and full-lifecycle project managementโ€”consistently driving measurable business outcomes in high-stakes environments.

Throughout my career, I've demonstrated a unique ability to bridge technical excellence with strategic business impact. At Amazon, I've resolved 6,100+ complex technical incidents in just 20 months while spearheading automation initiatives that eliminate manual workflows and enhance operational efficiency. Previously, I led transformative digital health initiatives with FHI360 and Jhpiego, deploying national-scale mHealth platforms that served millions of citizens across Afghanistan. My work at Dentakay achieved a 94% reduction in manual processes through intelligent CRM optimization and API integrations, directly improving sales forecasting accuracy by 98%.

Based in Culpeper, VA, I hold a Master's degree in Computer Science from South Asian University, along with multiple AWS certifications including AWS Certified Solutions Architect Associate, AI Practitioner, and Cloud Practitioner, complemented by advanced networking credentials (CCNP). I'm passionate about leveraging emerging technologiesโ€”particularly cloud-native architectures, AI/ML integration, and infrastructure-as-codeโ€”to solve complex business challenges. As a proven technical leader and mentor, I excel at building high-performing teams, fostering cross-functional collaboration, and translating technical complexity into actionable business strategy. Currently seeking opportunities to transition into Solutions Architecture, where I can apply my deep technical expertise and strategic mindset to design scalable, resilient systems that drive organizational success.

Career Highlights

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Years Experience
0
Tickets Resolved
0
% System Uptime
0
AWS Certifications
0
Amazon Shout-Outs
0
Provinces - World Bank ICT Training
0
% Reduction in Manual Workflows
0
Million Citizens Impacted

Skills

Cloud & Security

AWS (EC2, S3, IAM, VPC) 95%
Cloud Architecture 90%
Network Security 90%
Infrastructure Optimization 85%

Development & Data

Python 85%
SQL & Data Analytics 85%
API Integration 80%
BI Tools & Reporting 80%

Leadership & Management

Project Management 95%
Team Mentorship 90%
Stakeholder Engagement 90%
Incident Response 85%

Certifications

AWS Certified Solutions Architect Associate

AWS Solutions Architect Associate

April 2026

AWS Certified AI Practitioner

AWS Certified AI Practitioner

November 2025

AWS Certified Cloud Practitioner

AWS Certified Cloud Practitioner

November 2025

AWS Partner Agentic AI Essentials

AWS Partner: Agentic AI Essentials

April 2026

AWS Partner Generative AI Essentials

AWS Partner: Generative AI Essentials

December 2025

AWS Well-Architected Proficient

AWS Well-Architected Proficient

December 2025

Cisco Certified Network Professional

Cisco CCNP

July 2012

Cisco Certified Network Associate

Cisco CCNA

September 2011

AWS Agentic AI

AWS Agentic AI

March 2026

BESA - Become a Solutions Architect

Become a Solutions Architect

March 2026

AWS Agentic AI Portfolio

Hands-on projects built with Amazon Bedrock, Strands Agents SDK, and AgentCore

๐ŸŒค๏ธ Agentic Weather Assistant

Built a weather assistant from scratch using Python, Amazon Bedrock (Claude 4.5), and NWS API demonstrating core agentic AI principles โ€” autonomy, reactivity, and proactivity.

Python Amazon Bedrock Claude 4.5 NWS API
๐Ÿ”— GitHub Link โ†’

๐Ÿ›’ Multi-Agent E-Commerce Chatbot

Developed a multi-agent e-commerce chatbot with Bedrock Agents, Lambda, DynamoDB, Knowledge Bases (RAG), Amazon Personalize, and multi-agent collaboration patterns.

Bedrock Agents Lambda DynamoDB RAG Personalize
๐Ÿ”— GitHub Link โ†’

๐Ÿ”ง MCP Productivity Tools

Built AI-powered productivity tools using Model Context Protocol (MCP) with Calculator, Calendar, Weather servers, custom MCP development, and production deployment to Amazon Bedrock AgentCore Runtime with IAM authentication.

MCP AgentCore Runtime IAM Custom Servers
๐Ÿ”— GitHub Link โ†’

๐Ÿค– Strands Agents SDK Mastery

Mastered Strands Agents SDK with multi-agent patterns (Swarm, Graph, Agent-as-Tool), MCP integration, Guardrails, persistent memory, and deployment to Lambda/Fargate.

Strands SDK Multi-Agent Guardrails Lambda Fargate
๐Ÿ”— GitHub Link โ†’

๐Ÿš€ Amazon Bedrock AgentCore Labs

Completed hands-on labs across 7 production services: Runtime, Memory, Identity, Gateway, Code Interpreter, Browser Automation, and Observability.

AgentCore Runtime Memory Identity Gateway Code Interpreter Observability
๐Ÿ”— GitHub Link โ†’

Career & Education Timeline

Amazon AWS FHI 360 Jhpiego USAID World Bank Equal Access INTERSOS BDN DAC Dentakay South Asian University Bangalore University Bakhtar University Amazon AWS FHI 360 Jhpiego USAID World Bank Equal Access INTERSOS BDN DAC Dentakay South Asian University Bangalore University Bakhtar University
2024 - Present

IT Support Engineer

Amazon - Arlington, VA

2021 - 2023

IT & CRM Solutions Specialist

Dentakay - Istanbul, Tรผrkiye

2020

ICT Consultant

Jhpiego - Kabul, Afghanistan

2016 - 2020

ICT Specialist

FHI 360 - Kabul, Afghanistan

2015 - 2016

IT Project Manager & Head of CS Dept

Bakhtar University - Kabul, Afghanistan

2015

M.Sc. Computer Science

South Asian University - New Delhi, India

2013

B.Sc. Computer Applications

Bangalore University - Bengaluru, India

2008 - 2010

Early Career

IT Officer & Logistics roles in Afghanistan

Amazon Shout-Outs

54 shout-outs received from colleagues across Amazon

Amazing patience, professionalism and a great teacher who fixed a very complicated problem while making me smarter and more confident.

SR

Sean Roche

Director, AWS

๐Ÿ… Extra Mile

Ahmad went above and beyond in helping me troubleshoot multiple issues with my laptop. He did so in a timely fashion and also saved the company money by not requiring an early full laptop replacement. 10/10 top notch experience.

NE

Noah Eden

Program Leader, AWS

๐Ÿ… Extra Mile

Thanks for helping with my laptop Ahmad. You went above and beyond, and were friendly and efficient.

TC

Tobin Coziahr

Sr. Principal Engineer, AWS

๐Ÿ”ง Problem Resolver

Thank you for helping to define the path forward on a resolution to a problem with my AWS laptop. Your relentless pursuit of solving this problem by using all resources available and pulling in other IT support staff was outstanding.

RE

Richard Ernst

Senior Solutions Architect, AWS

๐Ÿ”ง Problem Resolver

Ahmad was very professional and helpful in resolving an ongoing issue with Office 365 that has been causing a disruption in my workflow.

YL

Yuriy Litvinov

Manager, AWS

๐Ÿ”ง Problem Resolver

Big shout-out to Ahmad! I had been struggling with email syncing issues for quite some time, and Ahmad jumped right in. He quickly diagnosed the problem and resolved it with impressive efficiency and professionalism.

JV

Jeny Varghese

Sr. Manager, Amazon

๐Ÿ”ง Problem Resolver

Thank you Ahmad for diagnosing my hardware failure, ordering the new laptop and getting me set up on the loaner. Your diligence and bias for action were greatly appreciated!

DR

Dee Rumford

Strategic Initiatives Leader, AWS

๐Ÿ”ง Problem Resolver

Thank you Ahmad for solving a perplexing issue much faster than any AI powered tool. So happy we have you as a resource.

TY

T. Luke Young

Amazon

๐Ÿค Helping Hand

Ahmad, you did an absolutely amazing job helping me with my IT-related issues! You went above and beyond by detecting and solving issues happening in the background without me even being aware of them! Keep raising the bar!

SS

Soroush Sotoudeh

TAM, AWS

๐Ÿ“ˆ Raising the Bar

Thank you for your outstanding support! Really appreciate how quickly you helped me get setup with my laptop upgrade/replacement!

MT

Mike Thompson

Sr. Manager, AWS

๐Ÿ… Extra Mile

Thank you, Ahmad, for helping me get up and running with my new macOS Developer laptop. As this is my first macOS laptop, your help setting it up was very important to me and greatly appreciated!

SD

Shaun Doheney

Principal Analytics Leader, AWS

๐Ÿ… Extra Mile

Every time I go to IT, I'm walking in stressed. But I always leave feeling like my problem was solved, and I can get back to work! Thank you so much!

JW

Joy Wang

Communications Specialist, Amazon

๐Ÿ”ง Problem Resolver

Thank you for helping me with all 17 of my IT issues this morning! Appreciate the help!!

KS

Kristy Schmidt

Sr. Manager, Amazon

๐Ÿค Helping Hand

Huge shout out to Ahmad from IT support! My laptop was completely unusable after an update, and he went above and beyond to get me back up and running. He reimaged my laptop twice and helped me set up my new machine with all the essentials.

RG

Rebeca Gonzalez

Demand Gen Rep, AWS

๐Ÿค Helping Hand

Ahmad, Thank you for your rapid professional assistance with my system. I appreciate you diving deep and identifying the root cause preventing a return visit.

CB

Cherokee Boose

Senior Technical Trainer, AWS

โšก Bias for Action

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